Installation Fails on Windows 8 64-bit

Installation and setup related issues.

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Installation Fails on Windows 8 64-bit

Postby praving5 » Tue Jun 11, 2013 5:22 am

Hi,
I want to install on Windows 8 64-bit. I downloaded Setup_BullzipPDFPrinter_9_8_0_1599_S.exe and choose the options as default. The installation fails with the error "Error installing printer driver " on "Installing driver... (can take more than a minute)" screen approximately after 5 minutes.

I already tried below:

1) Restarting the computer multiple times
2) Running the program in compatibility mode for Windows 7

Any help?

Thanks and regards,
Pravin Goyal
praving5
 
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Re: Installation Fails on Windows 8 64-bit

Postby jr » Wed Jun 12, 2013 9:17 pm

Please post your installation log. It is named something.log and is located in the %TEMP% folder.

Regards,
Jacob
jr
Site Admin
 
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Re: Installation Fails on Windows 8 64-bit

Postby praving5 » Mon Jun 17, 2013 7:29 am

Hi Jacob,
There is no log file named "something.log" in %temp%. If I navigate to bullzip folder in %temp%, I can see printer.log and port.log. I am not sure what is going wrong here.
praving5
 
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Joined: Tue Jun 11, 2013 5:11 am


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