Installation Runtime Error: SWbemLocator cannot find specif

Installation and setup related issues.

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Installation Runtime Error: SWbemLocator cannot find specif

Postby Henk Zet » Thu Mar 28, 2013 10:04 am

System: Acer x86 with Windows XP, SP3
Printer: HP Photosmart 2530 series

Program: Setup_BullzipPDFPrinter_9_6_0_1582_S.exe

Problem:
During installation of Bullzip PDF Printer i get (nearly) at the end Runtime Error (at 183:321):
SWbemLocator: Kan opgegeven module niet vinden. (Cannot find specified module)


In the installation logfile i found the same error:

Logfile:

2013-03-26 10:50:06.875 User found: S-1-5-21-73586283-746137067-725345543-1006
2013-03-26 10:50:06.875 User found: S-1-5-18
2013-03-26 10:50:06.875 Start service: spooler
2013-03-26 10:50:09.296 Install Driver
2013-03-26 10:50:09.296 GetCustomSetting evaluated "Driver" to "".
2013-03-26 10:50:09.296 Printer driver: HP Color LaserJet PS
2013-03-26 10:50:09.296 Detect INF file: ntprint.inf
2013-03-26 10:50:09.296 Use INF file: ntprint.inf
2013-03-26 10:50:09.296 Add printer driver (1): HP Color LaserJet PS
2013-03-26 10:50:09.312 CurStepChanged raised an exception.
2013-03-26 10:50:09.312 Exception message:
2013-03-26 10:50:09.312 Message box (OK):
Runtime Error (at 183:321):

SWbemLocator: Kan opgegeven module niet vinden. (Cannot find specified module)
2013-03-26 10:50:56.671 User chose OK.
2013-03-26 10:50:56.671 Need to restart Windows? No
2013-03-26 10:50:58.250 -- Run entry --
2013-03-26 10:50:58.250 Run as: Original user
2013-03-26 10:50:58.250 Type: ShellExec

End logfile.

I thought that maybe the ntprint.inf file was the problem, so i replace that file, but same error.
Even when i delete "HP Color LaserJet PS" data in the file i get the same error.
My default printer is HP Photosmart 2530. There is no "HP Color LaserJet PS" printer/driver.

What is the problem?
Henk Zet
 
Posts: 2
Joined: Wed Mar 27, 2013 9:45 pm

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