Crashing when installing on Windows 2012

Installation and setup related issues.

Moderator: jr

Crashing when installing on Windows 2012

Postby ahoogerhuis » Sat Jul 06, 2013 8:21 am

I'm trying to install the latest version on Win2012, and starting it either by the "Install software"-function, directly from a shell or with "Run as administrator" all crash at the same point near the end of the install. It gets past installing GS and Xpdf, then the final glimpse of the install dialogue is "Installing printer driver", and the installer crahes with this debug info:

Problem Event Name: APPCRASH
Application Name: Setup_BullzipPDFPrinter_9_8_0_1599_S.tmp
Application Version: 51.1052.0.0
Application Timestamp: 51092c85
Fault Module Name: wbemdisp.dll
Fault Module Version: 6.2.9200.16384
Fault Module Timestamp: 5010883d
Exception Code: c0000005
Exception Offset: 00002610
OS Version: 6.2.9200.2.0.0.16.7
Locale ID: 1044
Additional Information 1: 3868
Additional Information 2: 3868e3a713e8bd07fd0c6b9b128bde19
Additional Information 3: aded
Additional Information 4: adeda0060e3c46c9fc48701c1398d873

There is no log file in %TEMP%.

-A
ahoogerhuis
 
Posts: 2
Joined: Sat Jul 06, 2013 8:18 am

Re: Crashing when installing on Windows 2012

Postby jr » Sun Jul 07, 2013 11:00 am

Please check you location for temporary files again. There should be something *.log with a current time stamp. Try to sort by time in the folder. I know you have tried that but please try again ;-)

Regards,
Jacob
jr
Site Admin
 
Posts: 491
Joined: Sun Mar 26, 2006 12:28 pm

Re: Crashing when installing on Windows 2012

Postby ahoogerhuis » Tue Jul 09, 2013 2:16 pm

%TEMP% was empty, as in zero files. Also, none hidden/system files.

For some reason it did install now, from the same file.

Case closed, this was some sort of heisenbug. :)

-A
ahoogerhuis
 
Posts: 2
Joined: Sat Jul 06, 2013 8:18 am


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